Refund and Returns Policy
- Home
- Refund and Returns Policy
At Phar More, your health and satisfaction are our top priorities. While we strive to ensure every order is accurate and delivered in perfect condition, we understand that returns may sometimes be necessary. Please review our return policy below.
Returns Eligibility
We accept returns under the following conditions:
-
You received a damaged, defective, or incorrect item.
-
The item is unopened, unused, and in its original packaging.
-
The return request is made within 7 days of delivery.
Items Not Eligible for Return
Due to health and safety regulations, the following items are non-returnable:
-
Opened or used products
-
Prescription medications
-
Personal care items (e.g., toothbrushes, thermometers, face masks)
-
Perishable or temperature-sensitive products
-
Clearance or final sale items
How to Return a Product
-
Contact us via email at [your@email.com] or call [your phone number], and provide your order number and reason for return.
-
Once approved, we’ll provide return instructions.
-
Ship the item back using a trackable shipping service.
-
Upon receiving and inspecting the returned item, we’ll issue a refund or exchange within 5–7 business days.
Refund Details
-
Refunds are issued to the original payment method.
-
Shipping charges are non-refundable unless the return is due to our error.
Need Help?
If you have any questions or concerns about your order or our return process, feel free to contact our customer service team.
Email: sales@pharmore.com
Phone: +351 910 331 000
Address: 56 Glassford Street Glasgow G1 1UL, New York, USA